Frequently Asked Questions
Fit & compatibility
Which Kindles do your cases fit?
One case fits both the 7" Kindle Paperwhite (2024–2025, including the Signature Edition) and Colorsoft, and the 6.8" Kindle Paperwhite (2021–2023, including Kids). It does not fit the basic 6" Kindle, the Kindle Scribe or the Oasis. Our size guide walks you through finding your model.
Will it fit a Kobo or a Nook?
No. Our cases are made for Kindle only.
The case itself
Is it real leather?
No. It's vegan PU leather. No animal product is used anywhere in the case.
Where is the design printed?
On the front and the back. The design is UV-printed across the outside of the case, so it looks finished from every side — including when it's lying face down on a table.
How does it hold my Kindle?
A magnetic panel on the inside holds the Kindle in place. The charging port stays open, so you can charge without taking your Kindle out.
Does it have a stand?
Yes. The back folds out into a stand, so you can prop your Kindle up on a table while you eat, cook or read hands-free.
Is there somewhere for a card?
Yes — a slim card slot, sized for a library card, an ID or a bit of cash.
How does the hand strap work?
It's an elastic strap on the back. Slide your hand in and it holds the Kindle against your palm for one-handed reading.
How do I keep it looking good?
Wipe it with a soft, dry or barely damp cloth. Don't soak it, and keep hand sanitizer, alcohol wipes and bleach away from it — alcohol can lift printed ink off any printed case.
Do you make clear Kindle cases?
No. Clear cases are transparent TPU or polycarbonate, and both yellow over time as the plastic reacts to UV light and skin oils. There's no cleaning it off, because the discoloration is inside the material. More on our clear cases page.
Personalization
Can I personalize a Kindle case?
Not at the moment. Personalization with initials or a name is available on our phone, AirPods and MacBook cases — see how personalization works.
Ordering & delivery
When will my order arrive?
Every Kindle case is printed to order just for you. Most orders arrive within 2–3 weeks, and you'll get a tracking link as soon as your order ships. Cases for other devices are made by different workshops and can arrive separately, often sooner.
What does shipping cost?
Shipping is free on orders of $75 or more, applied automatically at checkout. Under $75, US shipping starts at $5.95, and the exact total is always shown at checkout before you pay. See our shipping policy.
The easiest way past $75: add a matching case for your phone, iPad, AirPods or MacBook. Two or more cases also take 15% off automatically.
Do you ship outside the US?
Yes. International rates and delivery times are shown at checkout, and import duties may apply depending on your country.
Can I change or cancel my order?
Email contact@casenoir.com as fast as you can. If your order hasn't gone into production we'll change it; once it has, we can't.
Returns
What's your return policy?
Every case is printed to order, so we can't accept returns or exchanges for a change of mind — please check your Kindle model before you order. If your case arrives damaged, faulty or isn't what you ordered, email us a photo within 30 days of delivery and we'll send a free replacement or refund you in full, with no need to send anything back. Shipping to the EU? You keep your 14-day right to cancel. Full terms are in our refund policy.
Still stuck?
Email contact@casenoir.com and a real person will reply within one business day, Monday to Friday.